{"title":"Adding Value: Who Is the Customer?","authors":"Bert Teeuwen","doi":"10.1201/b10378-5","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":399013,"journal":{"name":"Lean for the Public Sector","volume":"41 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2010-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"3","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Lean for the Public Sector","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1201/b10378-5","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}