The roles of digital communication channel type and crisis response strategy during product recalls of varying levels of severity: investigating the effects on consumer trust and purchase intention
{"title":"The roles of digital communication channel type and crisis response strategy during product recalls of varying levels of severity: investigating the effects on consumer trust and purchase intention","authors":"Ardion D. Beldad, Jelle Scholten","doi":"10.1504/ijbcrm.2023.134493","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":37184,"journal":{"name":"International Journal of Business Continuity and Risk Management","volume":"44 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Business Continuity and Risk Management","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1504/ijbcrm.2023.134493","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"Mathematics","Score":null,"Total":0}