Impact of Lean Six Sigma on companies' performance during the COVID-19 pandemic

Osama Abdelhadi, Ihssan Samara
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Abstract

This study aims to assess how Lean Six Sigma (LSS) affected companies' performance during the Coronavirus pandemic. A total of 390 LSS specialists who live in the USA and work for a US company filled out a questionnaire. The research tool was validated, and reliability was assessed. Statistical analysis methods, such as multiple regression and correlation, were employed to test the hypothesis. The results show that LSS projects have a substantial influence on a company's overall performance and all of it is sub-dimensions: financial, operational, and innovative performance. However, the effects were minor, and the connections were strained. These findings may appear odd, but only when taken out of context, in that this study was conducted on LSS projects implemented during the COVID-19 pandemic, which includes a plethora of internal and external variables that may influence a company's performance.
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精益六西格玛对2019冠状病毒病大流行期间公司业绩的影响
本研究旨在评估精益六西格玛(LSS)在冠状病毒大流行期间对公司业绩的影响。共有390名生活在美国并在一家美国公司工作的LSS专家填写了一份调查问卷。对研究工具进行了验证,并评估了可靠性。采用多元回归、相关等统计分析方法对假设进行检验。研究结果表明,LSS项目对公司整体绩效有显著影响,且影响主要体现在财务绩效、运营绩效和创新绩效三个子维度上。然而,影响很小,连接也很紧张。这些发现可能看起来很奇怪,但只有在断章取义的情况下,因为这项研究是在COVID-19大流行期间实施的LSS项目中进行的,其中包括大量可能影响公司业绩的内部和外部变量。
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来源期刊
International Journal of Six Sigma and Competitive Advantage
International Journal of Six Sigma and Competitive Advantage Engineering-Industrial and Manufacturing Engineering
CiteScore
2.00
自引率
0.00%
发文量
16
期刊介绍: Today, Six Sigma is recognised in many world class organisations as an effective means of achieving and maintaining operational excellence and competitive advantage. Six Sigma has proved to be successful in many manufacturing and service organisations to drive out variability from processes, improve process effectiveness and product/service quality, reduce defect rate, enhance customer satisfaction, etc. IJSSCA publishes papers that address Six Sigma issues from the perspectives of customers, industrial engineers, business managers, management consultants, industrial statisticians and Six Sigma practitioners.
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