The challenge of digital marketing in health tourism: the case of Spanish health resorts

Q1 Mathematics Quality & Quantity Pub Date : 2023-09-25 DOI:10.1007/s11135-023-01744-2
Eduard Cristobal-Fransi, Natalia Daries, María de la Cruz del Río-Rama, María Guadalupe Fuentes-Tierno
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Abstract

Abstract Internet presence is essential for tourism companies. Health resorts are a tourism resource of prime importance for the image of a wellness tourism destination. This paper analyses the content of the official websites of Spanish spas, as well as their level of maturity in the development of e-commerce. For this purpose, a model for the analysis of websites based on the content analysis technique is proposed, as well as on the extended model of internet commerce adoption (eMICA) methodology. The model was applied to 106 spas with online presence. The results indicate that although spas seem to be prepared to carry out online transactions, a significant share have basic Internet presence, with a mainly informative function.
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健康旅游中数字营销的挑战:以西班牙健康度假村为例
网络存在对旅游企业来说是必不可少的。疗养胜地是一种重要的旅游资源,对健康旅游目的地的形象至关重要。本文分析了西班牙水疗馆官网的内容,以及其在电子商务发展中的成熟程度。为此,提出了一种基于内容分析技术的网站分析模型,以及基于互联网商务采用(eMICA)方法的扩展模型。该模型应用于106家在线水疗中心。结果表明,尽管水疗中心似乎准备进行在线交易,但很大一部分水疗中心具有基本的互联网存在,主要具有信息功能。
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来源期刊
Quality & Quantity
Quality & Quantity 管理科学-统计学与概率论
CiteScore
4.60
自引率
0.00%
发文量
276
审稿时长
4-8 weeks
期刊介绍: Quality and Quantity constitutes a point of reference for European and non-European scholars to discuss instruments of methodology for more rigorous scientific results in the social sciences. In the era of biggish data, the journal also provides a publication venue for data scientists who are interested in proposing a new indicator to measure the latent aspects of social, cultural, and political events. Rather than leaning towards one specific methodological school, the journal publishes papers on a mixed method of quantitative and qualitative data. Furthermore, the journal’s key aim is to tackle some methodological pluralism across research cultures. In this context, the journal is open to papers addressing some general logic of empirical research and analysis of the validity and verification of social laws. Thus The journal accepts papers on science metrics and publication ethics and, their related issues affecting methodological practices among researchers. Quality and Quantity is an interdisciplinary journal which systematically correlates disciplines such as data and information sciences with the other humanities and social sciences. The journal extends discussion of interesting contributions in methodology to scholars worldwide, to promote the scientific development of social research.
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