Factors influencing acceptance of Indonesian contact tracing APP: Development of the technology acceptance model

Q1 Social Sciences Human Technology Pub Date : 2023-11-03 DOI:10.14254/1795-6889.2023.19-2.7
Rifki Nur Priyansyah, Ikhsan Fuady, Benazir Bona Pratamawaty
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Abstract

Contact tracing apps for the COVID-19 have been broadly developed worldwide and Indonesia is no exception. The Indonesian application is called PeduliLindungi. This study aimed to provide a comprehensive understading of the public’s intention to use such applications by incorporating trust, trust in government, privacy concerns, and social influence variables as an extension to the technology acceptance model (TAM). A questionnaire was distributed online through social media to attain 371 participants among Indonesian inhabitants based on the convenience sampling method. Descriptive analysis and covariance-based structural equation modeling were used to analyze the data. The results indicated that intention was predicted well by trust, attitude, and social influence. Furthermore, trust in government played a role in predicting the application’s trustworthiness. The government and decision-makers should consider this observation in promoting the PeduliLindungi application, as it could increase its effectiveness.
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影响印尼接触者追踪APP接受度的因素:技术接受模型的建立
全球已广泛开发了COVID-19接触者追踪应用程序,印度尼西亚也不例外。印尼的应用程序被称为PeduliLindungi。本研究旨在通过将信任、对政府的信任、隐私问题和社会影响变量作为技术接受模型(TAM)的延伸,全面了解公众使用此类应用程序的意图。通过社交媒体在线分发了一份调查问卷,根据方便抽样法在印度尼西亚居民中获得了371名参与者。采用描述性分析和基于协方差的结构方程模型对数据进行分析。结果表明,信任、态度和社会影响对意向有较好的预测作用。此外,对政府的信任在预测应用程序的可信度方面发挥了作用。政府和决策者在推广PeduliLindungi应用时应考虑到这一观察结果,因为它可以提高其有效性。
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来源期刊
Human Technology
Human Technology Social Sciences-Communication
CiteScore
3.80
自引率
0.00%
发文量
10
审稿时长
50 weeks
期刊介绍: Human Technology is an interdisciplinary, multiscientific journal focusing on the human aspects of our modern technological world. The journal provides a forum for innovative and original research on timely and relevant topics with the goal of exploring current issues regarding the human dimension of evolving technologies and, then, providing new ideas and effective solutions for addressing the challenges. Focusing on both everyday and professional life, the journal is equally interested in, for example, the social, psychological, educational, cultural, philosophical, cognitive scientific, and communication aspects of human-centered technology. Special attention shall be paid to information and communication technology themes that facilitate and support the holistic human dimension in the future information society.
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