Leader-member exchange and organizational citizenship behaviour: The moderator effects of subordinates’ horizontal collectivism orientation and team-member exchange

Anthony Yaw Tano, Franklyn A Manu, Kofi Osei-Frimpong, William Phanuel Kofi Darbi
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Abstract

Past research has not clearly explained why the quality of leader-member exchange (LMX) is weakly related to organizational citizenship behaviour (OCB) in non-Western cultures. Hence, this study explores subordinates’ cultural value orientation and team member exchange (TMX) as boundary conditions of the effects of LMX on citizenship behaviour directed at individual organizational members (OCBI) and citizenship behaviour directed at the organization as a whole (OCBO). The research hypotheses were tested using a sample of 392 supervisor-subordinate dyads from organizations across different sectors in Ghana. The results support our theorizing that horizontal collectivism and TMX strengthen the relationship between LMX and OCBI such that the relationship is stronger for horizontal collectivists and under a high TMX context. However, the results did not support the hypothesized moderator effects of horizontal collectivism and TMX on the LMX-OCBO relationship. The theoretical contributions, managerial implications and avenues for further research are discussed.
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领导-成员交换与组织公民行为:下属横向集体主义取向与团队成员交换的调节作用
过去的研究并没有清楚地解释为什么在非西方文化中,领导-成员交换(LMX)的质量与组织公民行为(OCB)的关系很弱。因此,本研究探讨了下属文化价值取向和团队成员交换(TMX)作为LMX对组织成员个体公民行为(OCBI)和组织整体公民行为(OCBO)影响的边界条件。研究假设使用来自加纳不同部门组织的392个主管-下属二元样本进行了测试。研究结果支持了我们的理论,即水平集体主义和TMX加强了LMX和OCBI之间的关系,在水平集体主义和高TMX背景下,这种关系更强。然而,研究结果并不支持横向集体主义和TMX对LMX-OCBO关系的调节作用的假设。讨论了理论贡献、管理意义和进一步研究的途径。
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来源期刊
CiteScore
3.50
自引率
12.50%
发文量
30
期刊介绍: The International Journal of Cross Cultural Management is an international peer reviewed journal that publishes the highest quality original research in cross cultural aspects of management, work and organization. The International Journal of Cross Cultural Management (IJCCM) aims to provide a specialized academic medium and main reference for the encouragement and dissemination of research on cross cultural aspects of management, work and organization. This includes both original qualitative and quantitative empirical work as well as theoretical and conceptual work which adds to the understanding of management across cultures.
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