Impact of work environment on job satisfaction and stress among hemodialysis staff in Klang Valley

Abstract

Abstract Objective To investigate the factors contributing to satisfaction with the work environment, job satisfaction (JS), and stress among hemodialysis (HD) staff in the central region of Malaysia. Methods A quantitative cross-sectional study was conducted on 215 HD staff working at private and non-government (NGO) dialysis centers using self-administered questionnaires. The chi-square test was used to determine factors associated with HD staff’s JS, stress, and working environment. Results The scientific proof was apparent that the working environment had an effect on JS and stress among employees at HD centers. Conclusions This research offers useful insights into the essence and complexities of HD staff’s work and will help nurses, dialysis managers, other dialysis personnel, and organizations to better understand the benefits and stresses faced by these workers.