Occupational stress in dental hygienists: A systematic review

Yi-Seul Kim, Seul-Gi Kim, Soon-Ryun Lim, Su-Jung Cho
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Abstract

Objectives: This study aimed to analyze research literature, created over the past 10 years, on occupational stress among domestic dental hygienists and identify the major factors affecting occupational stress. Methods: Of the 192 articles found through literature searches, 26 were selected for the analysis after reviewing titles, abstracts, and full texts. General characteristics of each study, measurement tools employed, and data related to pertinent factors were systematically analyzed. Results: Seven instruments were utilized to measure job stress. Among the variables exhibiting positive correlation with occupational stress, turnover intention was the most prevalent, while variables showing negative correlation were predominantly associated with job satisfaction. Factors influencing occupational stress included emotional labor, workload, organizational social capital, and experiencing verbal abuse. Conclusions: With regard to the most influential factors, “emotional labor” and “turnover intention” had the greatest impacts on job stress and occupational stress, respectively. Based on the findings of this study, follow-up research needs to be conducted to suggest ways to prevent, manage, and reduce occupational stress among dental hygienists
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牙科保健员的职业压力:系统回顾
研究目的本研究旨在分析过去 10 年中有关国内牙科保健师职业压力的研究文献,并确定影响职业压力的主要因素。方法: 通过文献检索找到 192 篇文章:在通过文献检索找到的 192 篇文章中,经审阅标题、摘要和全文后,选择了 26 篇进行分析。系统分析了每项研究的一般特征、采用的测量工具以及与相关因素有关的数据。研究结果共使用了七种工具来测量工作压力。在与职业压力呈正相关的变量中,离职意向最为普遍,而呈负相关的变量主要与工作满意度有关。影响职业压力的因素包括情绪劳动、工作量、组织社会资本和遭受辱骂。结论在影响最大的因素中,"情绪劳动 "和 "离职意向 "分别对工作压力和职业压力的影响最大。根据本研究的结果,需要开展后续研究,以提出预防、管理和减轻牙科保健师职业压力的方法。
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