{"title":"A Chinese case to satisfy the patient journey: optimal service configuration for online health service platforms","authors":"Jia Li, Ying Lu, Zeyu Peng, David C. Yen","doi":"10.1080/15228053.2023.2298103","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":37219,"journal":{"name":"Journal of Information Technology Case and Application Research","volume":"5 1","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2023-12-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Information Technology Case and Application Research","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/15228053.2023.2298103","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"Decision Sciences","Score":null,"Total":0}