The Application and Benefit Evaluation of Digital Enterprise Resource Planning System in Supply Chain Management

Dong Yan, T. Ramayah
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Abstract

Because of the lack of effective quantitative benefit evaluation methods for applying digital enterprise resource planning systems in supply chain management, this paper proposes a supply chain management benefit evaluation method after implementing the ERP system. This method starts from the two aspects of ERP implementation cost and quantitative income, establishes the evaluation index system of supply chain management benefit, then normalizes each index, uses the Delphi method to determine the weight of each quantitative income, constructs the evaluation model of enterprise supply chain management benefit after ERP implementation, and finally obtains the evaluation score in the form of the ratio of quantitative income to ERP implementation cost. In order to verify the feasibility of the model, the data of CM company from 2015 to 2022 are selected for simulation experiments. The calculated benefit evaluation score is consistent with the actual situation of the company's operation. Therefore, the model can effectively evaluate the benefits of applying digital enterprise resource planning system in supply chain management and provide strong support for enterprise management to plan ERP implementation and follow-up maintenance decision-making.
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数字化企业资源规划系统在供应链管理中的应用及效益评估
由于在供应链管理中应用数字化企业资源规划系统缺乏有效的量化效益评价方法,本文提出了实施ERP系统后的供应链管理效益评价方法。该方法从ERP实施成本和量化收益两个方面入手,建立供应链管理效益评价指标体系,然后对各项指标进行归一化处理,利用德尔菲法确定各项量化收益的权重,构建ERP实施后企业供应链管理效益评价模型,最后以量化收益与ERP实施成本的比值形式得出评价得分。为了验证模型的可行性,选取了 CM 公司 2015 年至 2022 年的数据进行仿真实验。计算得出的效益评价得分与公司运营的实际情况相符。因此,该模型能有效评估供应链管理中应用数字化企业资源计划系统的效益,为企业管理层规划ERP实施和后续维护决策提供有力支持。
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