The Effect of e-Leadership on Digital Transformation in the Dutch Public Sector

36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings Pub Date : 2023-12-12 DOI:10.18690/um.fov.6.2023.23

Pascal Ravesteijn, Ton Camu, Paul Morsch, G. Ongena

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Abstract

A public sector that adequately makes use of information technology can provide improved government services that not only stimulates business development it also intensifies citizen participation and economic growth. However, the effectiveness of IT and its governance at both national as well as on municipality level leaves much to be desired. It is often stated that this is due to a lack of digital skills needed to manage the IT function and alignment with business. Therefore, the aim of this study is to determine the effect that digital leadership competences and IT capabilities have on digital transformation readiness within Dutch municipalities. Based on an analyses of survey data from 178 respondents we recommend municipalities to implement a range of activities that all are related to realize the ability to constantly apply strategic thinking and organizational leadership to exploit the capability of Information Technology to improve the business.

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电子领导力对荷兰公共部门数字化转型的影响

一个充分运用信息技术的公共部门可以提供更好的政府服务，这不仅能刺激企业发展，还能加强公民参与和经济增长。然而，无论是在国家层面还是在市镇层面，信息技术及其管理的有效性都有待提高。人们常说，这是由于缺乏管理信息技术职能所需的数字技能以及与业务的不协调造成的。因此，本研究旨在确定数字化领导能力和信息技术能力对荷兰市政当局数字化转型准备工作的影响。基于对 178 位受访者调查数据的分析，我们建议市政当局开展一系列活动，这些活动都与实现不断应用战略思维和组织领导力的能力有关，以利用信息技术的能力来改善业务。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings

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