Issue Fatigue Over the Course of the Covid-19 Pandemic

A. Wiedicke, Paula Stehr, Constanze Rossmann
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Abstract

During times of uncertainty, such as the Covid-19 pandemic, people tend to cope through active information seeking. However, information overexposure can also lead to issue fatigue, a state in which recipients are increasingly annoyed and may actively avoid further information on this specific issue. Against this backdrop, we were interested in (1) whether people in Germany have experienced Covid-19 related issue fatigue over the course of the pandemic, (2) and if so, how Covid-19 information behaviour may have contributed to it, and (3) to what extent TV news coverage exhibits characteristics that are considered to contribute to recipients’ issue fatigue. To address these questions, we combined a two-wave panel survey (2020) and a cross-sectional survey (2021) of the German population with a quantitative content analysis of Covid-19 related TV news (2020 and 2021). The results show an increase in issue fatigue over time. However, there was no evidence indicating that people’s Covid-19 information behaviour has contributed to this. Rather, both information seeking and the reception of public TV news were negatively related to issue fatigue. Notably, TV news coverage showed characteristics that are considered determinants of issue fatigue, including its extent and an overall ambivalent-to-negative tone.
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科威德-19 大流行病过程中的问题疲劳症
在不确定时期,如 Covid-19 大流行病时期,人们往往会通过积极寻求信息来应对。然而,信息过度暴露也会导致问题疲劳,在这种状态下,接受者会越来越恼火,并可能主动回避有关这一特定问题的更多信息。在此背景下,我们对以下问题很感兴趣:(1) 在大流行病期间,德国人是否经历过与 Covid-19 相关的问题疲劳;(2) 如果经历过,Covid-19 的信息行为是如何导致问题疲劳的;(3) 电视新闻报道在多大程度上表现出被认为会导致接受者问题疲劳的特征。为了解决这些问题,我们对德国人口进行了两波面板调查(2020 年)和横断面调查(2021 年),并对与 Covid-19 相关的电视新闻(2020 年和 2021 年)进行了定量内容分析。结果表明,随着时间的推移,问题疲劳会加剧。然而,没有证据表明人们的 Covid-19 信息行为导致了这一现象。相反,信息寻求和对公共电视新闻的接收都与议题疲劳呈负相关。值得注意的是,电视新闻报道显示出被认为是问题疲劳决定因素的特征,包括其程度和整体矛盾到负面的基调。
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