The Influence of the Hospital Service Leadership on of Employees Job Satisfaction

Liang Huang
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Abstract

The rapid development of modern society has led to the increasing popularity and improvement of education, resulting in the expansion of knowledge-based talent teams. Hospitals have been challenged with improving employee job satisfaction and identifying effective leadership styles that can foster a positive workplace environment. It is crucial to investigate the correlation between service-oriented leadership, work remodeling and job satisfaction, which greatly impacts the development of hospitals. Based on the research on the relationship between servant leadership, job redesign and work satisfaction, this paper proposes the influence of servant leadership on employees' work satisfaction and the mediating role of job redesign. After conducting a thorough literature review and administering a questionnaire based on established measures of service leadership, work happiness, and job remodeling from both domestic and international sources, online responses were collected from hospital employees. Statistical analysis was performed using SPSS 2.0 software. The results indicate that hospital service leadership has a positive effect on staff work happiness and that hospital service-oriented leadership positively affects staff work remodeling. Additionally, job remodeling is found to have a positive influence on employee work happiness and serves as an intermediary between hospital service-oriented leadership and employee work happiness.
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医院服务领导力对员工工作满意度的影响
现代社会的快速发展带动了教育的不断普及和提高,知识型人才队伍也随之不断扩大。医院一直面临着提高员工工作满意度的挑战,如何确定有效的领导风格,营造积极的工作环境?研究服务型领导、工作重塑和工作满意度之间的相关性至关重要,这极大地影响着医院的发展。本文在对服务型领导、工作再设计与工作满意度之间关系研究的基础上,提出了服务型领导对员工工作满意度的影响以及工作再设计的中介作用。在进行了全面的文献综述,并根据国内外已有的服务型领导、工作幸福感和工作重塑的测量方法进行问卷调查后,收集了医院员工的在线回复。使用 SPSS 2.0 软件进行了统计分析。结果表明,医院服务型领导对员工工作幸福感有积极影响,医院服务型领导对员工工作重塑有积极影响。此外,还发现工作重塑对员工工作幸福感有积极影响,是医院服务型领导与员工工作幸福感之间的中介。
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