LIBRARIANS’ PERCEPTIONS OF EMERGING TECHNOLOGIES

Thomas Keller, Elke Brucker-Kley, Philipp Stalder
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Abstract

The article explores the perceptions of librarians towards emerging technologies and how they can proactively engage with them to enhance their professional lives and the experiences of their users. The digitization of content and the virtualization of the global information landscape has transformed the nature of library operations and the information-seeking behavior of users. In response, librarians must adapt to new competencies and face rapid technological change and innovations. The study presented in this article aims to achieve three objectives. Firstly, to survey the attitudes of librarians towards the potential use of emerging technologies in their professional environment, comprising cognitive, affective, and behavioral components. Secondly, to investigate the impact of a multilinear story on the attitudes of librarians towards the portrayed technologies, which deliberately shows different variants of the future. And finally, to determine whether there is a difference in attitudes towards emerging technologies between staff in academic and public libraries. The research design follows the method of Science Fiction Prototyping, which fosters critical reflection on the consequences of technological innovations. It comprises three main phases: identifying and analyzing the drivers shaping the future of the domain, developing the narrative to portray the impact of the technologies on people, and exposing the audience to the narrative and reflecting on the impact and resulting learnings. The study reveals a clear gap between cognitive and affective attitudes both before and after reading the narrative scenario. The portrayed technologies are in general overall more imaginable than desirable for the participating librarians. The conclusion is that librarians must engage proactively with emerging technologies and adopt new competencies to remain relevant in the 21st century. Science Fiction Prototyping offers a valuable approach to reflecting critically on the consequences of technological innovations and can contribute to better envisioning the specific use of emerging technologies in everyday work.
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图书馆员对新兴技术的看法
文章探讨了图书馆员对新兴技术的看法,以及他们如何积极主动地利用这些技术来提升自己的职业生活和用户体验。内容的数字化和全球信息环境的虚拟化改变了图书馆业务的性质和用户的信息搜索行为。为此,图书馆员必须适应新的能力,面对快速的技术变革和创新。本文介绍的研究旨在实现三个目标。首先,调查图书馆员对其职业环境中可能使用的新兴技术的态度,包括认知、情感和行为三个方面。其次,调查一个多线性故事对图书馆员对所描绘技术的态度的影响,这个故事有意展示了未来的不同变体。最后,确定学术图书馆和公共图书馆工作人员对新兴技术的态度是否存在差异。研究设计采用了科幻原型法,这种方法有助于对技术创新的后果进行批判性思考。它包括三个主要阶段:确定和分析塑造该领域未来的驱动因素;编写描述技术对人们影响的叙事;让受众了解叙事并反思其影响和由此产生的经验教训。研究显示,在阅读情景叙述之前和之后,认知态度和情感态度之间存在明显差距。对于参与研究的图书馆员来说,所描绘的技术总体上是可想象的,而不是理想的。结论是,图书馆员必须积极主动地参与新兴技术,并采用新的能力,才能在 21 世纪继续发挥作用。科幻小说原型为批判性地反思技术创新的后果提供了一种有价值的方法,有助于更好地设想新兴技术在日常工作中的具体应用。
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