Huang Huang, Wenqi Ruan, Yong-Quan Li, Mei-Yu Wang
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引用次数: 0
Abstract
ABSTRACT Relieving tourist anxiety is critical to tourism crisis management. This study analyzes the effect of travel companions on tourist anxiety during crisis situations through three scenario-based experiments based on the cognitive appraisal theory of emotion (CATE). The results indicate that (1) travel companions can relieve tourist anxiety during crisis situations; (2) perceived risk and learned helplessness mediate this process; and (3) a good destination reputation weakens the effect of travel companions. This study reveals the pathways and intervention mechanisms for tourist anxiety relief during crisis situations. Moreover, it provides practical guidance for tourism crisis response and management.
期刊介绍：
Asia Pacific Journal of Tourism Research is the official journal of the Asia Pacific Tourism Association (Founded September 1995) and seeks to publish both empirically and theoretically based articles which advance and foster knowledge of tourism as it relates to the Asia Pacific region. The Journal welcomes submissions of full length articles and critical reviews on major issues with relevance to tourism in the Asia Pacific region.
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