Exploring the performance impact of unit load selection in order picking: evidence from a cold retail supply chain

IF 7.2 3区管理学 Q1 MANAGEMENT International Journal of Logistics Management Pub Date : 2024-01-23 DOI:10.1108/ijlm-04-2023-0150

Dominic Loske, Tiziana Modica, Matthias Klumpp, Roberto Montemanni

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Abstract

Purpose

Prior literature has widely established that the design of storage locations impacts order picking task performance. The purpose of this study is to investigate the performance impact of unit loads, e.g. pallets or rolling cages, utilized by pickers to pack products after picking them from storage locations.

Design/methodology/approach

An empirical analysis of archival data on a manual order picking system for deep-freeze products was performed in cooperation with a German brick-and-mortar retailer. The dataset comprises N = 343,259 storage location visits from 17 order pickers. The analysis was also supported by the development and the results of a batch assignment model that takes unit load selection into account.

Findings

The analysis reveals that unit load selection affects order picking task performance. Standardized rolling cages can decrease processing time by up to 8.42% compared to standardized isolated rolling boxes used in cold retail supply chains. Potential cost savings originating from optimal batch assignment range from 1.03% to 39.29%, depending on batch characteristics.

Originality/value

This study contributes to the literature on factors impacting order picking task performance, considering the characteristics of unit loads where products are packed on after they have been picked from the storage locations. In addition, it provides potential task performance improvements in cold retail supply chains.

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探索订单分拣中单位载荷选择对绩效的影响：来自冷藏零售供应链的证据

目的已有文献广泛证实，存储位置的设计会影响订单拣选任务的绩效。本研究的目的是调查拣货员从存储位置拣货后包装产品所使用的单位负载（如托盘或滚动笼）对绩效的影响。设计/方法/途径与一家德国实体零售商合作，对深冻产品人工订单拣货系统的档案数据进行了实证分析。数据集包括来自 17 名订单拣选员的 N = 343 259 次存储位置访问。分析结果表明，单位负载的选择会影响订单拣选任务的绩效。与冷藏零售供应链中使用的标准化隔离滚动箱相比，标准化滚动箱可减少多达 8.42% 的处理时间。根据批次特征，最佳批次分配可能节省的成本从 1.03% 到 39.29% 不等。原创性/价值这项研究为有关影响订单分拣任务绩效的因素的文献做出了贡献，它考虑到了产品从存储位置分拣后包装在单元载荷上的特征。此外，它还提供了在冷藏零售供应链中提高任务绩效的潜在方法。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Logistics Management MANAGEMENT-

CiteScore

12.20

自引率

12.00%

发文量

期刊介绍： The International Journal of Logistics Management (IJLM) is a scholarly publication that focuses on empirical research, with a particular emphasis on qualitative studies. The journal is committed to publishing articles that contribute original ideas to the field of logistics and supply chain management, which are presented in a clear and scientifically rigorous manner. All submissions undergo a rigorous, anonymous peer review process to ensure the quality and relevance of the research. IJLM serves as a platform for the development and examination of management theories and practices in logistics and supply chain management. The journal aims to bridge the gap between academic research and practical application, providing a forum for researchers, practitioners, and educators to share insights and knowledge.