The application of knowledge management in disaster management: past, present and future trends

IF 6.6 2区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Journal of Knowledge Management Pub Date : 2024-02-01 DOI:10.1108/jkm-03-2023-0224

Muhammad Ashraf Fauzi, Biswajeet Pradhan, Noraina Mazuin Sapuan, Ratih Dyah Kusumastuti

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Abstract

Purpose

The purpose of this study is to review the role of knowledge management (KM) in disaster management and crisis. Disaster causes many detrimental impacts on human lives through loss of life and damage to properties. KM has been shown to dampen the impact of the disaster on the utilization of knowledge among agencies involved and the local communities impacted by disasters.

Design/methodology/approach

Through a bibliometric methodology (co-citation, bibliographic coupling and co-word analysis), this study presents significant themes in the past, current and future predictions on the role of KM in disaster management. In this review paper, 437 publications were retrieved from the Web of Science and analyzed through VOSviewer software to visualize and explore the knowledge map on the subject domain.

Findings

Findings suggest that the significant themes derived are centralized to disaster preparedness during disaster and disaster postrecovery. This review presents a state-of-art bibliometric analysis of the crucial role of KM in building networks and interconnection among relevant players and stakeholders involved in disaster management.

Research limitations/implications

The main implication of this study is how the authorities, stakeholders and local community can integrate the KM system within the three stages of disasters and the crucial role of technologies and social media in facilitating disaster management.

Originality/value

To the best of the authors’ knowledge, this is the first study to present a bibliometric analysis in mapping KM’s past, present and future trends in disaster management.

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知识管理在灾害管理中的应用：过去、现在和未来的趋势

本研究的目的是回顾知识管理（KM）在灾害管理和危机中的作用。灾害会造成生命损失和财产损失，对人类生活造成许多不利影响。本研究通过文献计量学方法（共引、书目耦合和共词分析），介绍了过去、现在和未来有关知识管理在灾害管理中的作用预测的重要主题。本综述论文从 Web of Science 中检索了 437 篇出版物，并通过 VOSviewer 软件对其进行了分析，以可视化和探索该主题领域的知识图谱。本综述对知识管理在灾害管理相关参与者和利益相关者之间建立网络和互联的关键作用进行了最新的文献计量分析。研究局限/影响本研究的主要影响是当局、利益相关者和当地社区如何在灾害的三个阶段整合知识管理系统，以及技术和社交媒体在促进灾害管理方面的关键作用。

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来源期刊

Journal of Knowledge Management Multiple-

CiteScore

13.70

自引率

15.70%

发文量

期刊介绍： Knowledge Management covers all the key issues in its field including: ■Developing an appropriate culture and communication strategy ■Integrating learning and knowledge infrastructure ■Knowledge management and the learning organization ■Information organization and retrieval technologies for improving the quality of knowledge ■Linking knowledge management to performance initiatives ■Retaining knowledge - human and intellectual capital ■Using information technology to develop knowledge management ■Knowledge management and innovation ■Measuring the value of knowledge already within an organization ■What lies beyond knowledge management?