{"title":"Sagicor’s digital transformation maturity journey","authors":"Paul Golding, Sophia McNamarah","doi":"10.1177/20438869241227564","DOIUrl":null,"url":null,"abstract":"This teaching case documents the digitization and data analytic maturity journey of a financial conglomerate of five distinct companies. Each with its own data needs, data priorities, data silos, governance requirements, and enterprise systems. The protagonist is charged with the task of aligning the companies to a single data strategy and fostering a data-driven culture. Progress is made as evidenced by the implementation of a rule-based engine system to address fraud, a data warehouse to improve business intelligence as well as improvement in the Gartner data analytic maturity level. Despite these technical successes the journey continues as the group seeks to address data quality and governance issues, increase data literacy, entrench a data-driven culture as well as move to the next Gartner data analytic maturity level.","PeriodicalId":37921,"journal":{"name":"Journal of Information Technology Teaching Cases","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2024-01-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Information Technology Teaching Cases","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1177/20438869241227564","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"Social Sciences","Score":null,"Total":0}
引用次数: 0
Abstract
This teaching case documents the digitization and data analytic maturity journey of a financial conglomerate of five distinct companies. Each with its own data needs, data priorities, data silos, governance requirements, and enterprise systems. The protagonist is charged with the task of aligning the companies to a single data strategy and fostering a data-driven culture. Progress is made as evidenced by the implementation of a rule-based engine system to address fraud, a data warehouse to improve business intelligence as well as improvement in the Gartner data analytic maturity level. Despite these technical successes the journey continues as the group seeks to address data quality and governance issues, increase data literacy, entrench a data-driven culture as well as move to the next Gartner data analytic maturity level.
期刊介绍：
The Journal of Information Technology Teaching Cases (JITTC) provides contemporary practical case materials for teaching topics in business and government about uses and effectiveness of technology, the organisation and management of information systems and the impacts and consequences of information technology. JITTC is designed to assist academics, scholars, and teachers in universities and other institutions of executive education, as well as instructors of organizational training courses. Case topics include but are not restricted to: alignment with the organization, innovative uses of technology, emerging technologies, the management of IT, including strategy, business models, change, infrastructure, organization, human resources, sourcing, system development and implementation, communications, technology developments, technology impacts and outcomes, technology futures, national policies and standards.
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