Closing the Referral Loop: Piloting a Clinical Pathway Between Primary Care and Community-Based Mental Health and Addictions Services

C. Polihronis, Laura Ziebell, Paula F. Cloutier, Ashley Radomski, Purnima Sundar, Sandie Leith, Jodie Stewart, Mario Cappelli
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Abstract

Findings from a novel Primary Care (PC) Mental Health (MH) pathway for children and young people in Northern Ontario, Canada are presented. Overall, 166 MH referrals from PC to a community-based child and youth MH and addictions agency (CB-CYMHA) occurred, with outstanding PC uptake (100%) and faxing referral outcomes (99%) from the CB-CYMHA to the PC provider. Half of referral outcomes (50%) were returned within 2 weeks and 83% of contacted clients reported satisfaction with services received. This successful pilot serves as an example for care pathway improvements and mobilizes knowledge for other pathway sites across Ontario.
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关闭转介循环:在初级保健与社区心理健康和成瘾服务之间试行临床路径
本文介绍了加拿大安大略省北部地区针对儿童和青少年的新型初级保健(PC)心理健康(MH)路径的研究结果。总体而言,从初级保健机构向社区儿童和青少年心理健康与成瘾机构(CB-CYMHA)转介了 166 例心理健康服务,初级保健机构的接收率(100%)和从社区儿童和青少年心理健康与成瘾机构向初级保健机构传真转介结果的接收率(99%)均非常出色。半数转介结果(50%)在 2 周内返回,83% 联系过的客户对所接受的服务表示满意。这一成功的试点项目为改善护理路径树立了榜样,并为安大略省其他路径站点提供了知识。
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