Theorising worker voice for supply chain justice – communication, representation and recognition

IF 7.1 2区管理学 Q1 MANAGEMENT International Journal of Operations & Production Management Pub Date : 2024-02-08 DOI:10.1108/ijopm-06-2023-0528

Victoria Stephens, Amy Victoria Benstead, Helen Goworek, Erica Charles, Dane Lukic

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Abstract

Purpose

The paper explores the notion of worker voice in terms of its implications for supply chain justice. The paper proposes the value of the recognition perspective on social justice for framing workers’ experiences in global supply chains and identifies opportunities for the advancement of the worker voice agenda with recognition justice in mind.

Design/methodology/approach

The paper adopts a conceptual approach to explore the notion of worker voice in supply chains in terms of the recognition perspective on social justice.

Findings

Sustainable supply chain management (SSCM) scholarship has considered worker voice in terms of two key paradigms, which we term communication and representation. To address recognition justice for workers in global supply chains, the worker voice agenda must consider designing worker voice mechanisms to close recognition gaps for workers with marginalised identities; the shared responsibilities of supply chain actors to listen alongside the expectation of workers to use their voice; and the expansion of the concept of worker voice to cut across home-work boundaries.

Originality/value

The paper offers conceptual clarity on the emerging notion of worker voice in SSCM and is the first to interrogate the implications of recognition justice for the emergent worker voice agenda. It articulates key opportunities for future research to further operationalise worker voice upon a recognition foundation.

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从理论上分析工人对供应链正义的呼声--沟通、代表和认可

本文从供应链正义的角度探讨了工人声音的概念。研究结果可持续供应链管理（SSCM）的学术研究从两个关键范式的角度考虑了工人的声音，我们称之为沟通和代表。为了解决全球供应链中工人的认可正义问题，工人话语权议程必须考虑设计工人话语权机制，以缩小对具有边缘化身份的工人的认可差距；供应链参与者在期望工人使用其话语权的同时，还应共同承担倾听的责任；以及扩大工人话语权的概念，以跨越家庭工作的界限。它阐明了未来研究的关键机会，以便在认可的基础上进一步落实工人的声音。

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来源期刊

International Journal of Operations & Production Management MANAGEMENT-

CiteScore

13.30

自引率

17.20%

发文量

期刊介绍： The mission of the International Journal of Operations & Production Management (IJOPM) is to publish cutting-edge, innovative research with the potential to significantly advance the field of Operations and Supply Chain Management, both in theory and practice. Drawing on experiences from manufacturing and service sectors, in both private and public contexts, the journal has earned widespread respect in this complex and increasingly vital area of business management. Methodologically, IJOPM encompasses a broad spectrum of empirically-based inquiry using suitable research frameworks, as long as they offer generic insights of substantial value to operations and supply chain management. While the journal does not categorically exclude specific empirical methodologies, it does not accept purely mathematical modeling pieces. Regardless of the chosen mode of inquiry or methods employed, the key criteria are appropriateness of methodology, clarity in the study's execution, and rigor in the application of methods. It's important to note that any contribution should explicitly contribute to theory. The journal actively encourages the use of mixed methods where appropriate and valuable for generating research insights.