How does COVID-19 affect employee innovation performance and environmental responsibility engagement in the banking sector? A moderated-mediated perspective

IF 3.3 Q2 BUSINESS Asia-Pacific Journal of Business Administration Pub Date : 2024-05-07 DOI:10.1108/apjba-11-2023-0585

Madher E. Hamdallah, Manaf Al-Okaily, Anan F. Srouji, Aws Al-Okaily

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Abstract

Purpose

The purpose of the article is to shed light on how COVID-19 affects employee involvement in environmental responsibility and innovative performance in the banking industry, and whether employee engagement mediates the relationship between the variables. Thus, this study tries to understand bank employees’ perspectives in relation to the variables.

Design/methodology/approach

The study was collected during Time lag (1) and Time lag (2) from 156 to 216 bank employees, respectively. The study applied two types of analysis, to comprehend the impact of COVID-19 on employees, descriptive analysis and the partial least squares (PLS) are used.

Findings

The study's findings focused mainly on the influence of COVID-19 in Jordanian banks on employee innovative performance (EIP) due to pandemic, in addition to its effect on environmental responsibility engagement (ERE). The findings indicated a positive significant relationship between the variables. Meanwhile, employee engagement (EE) mediated the effect between the exogenous and endogenous variables.

Originality/value

The current research provide light on the value of employees' innovative performance and banks' commitment to environmental responsibility for those working in the banking industry, particularly during a pandemic. The findings have significant ramifications for the banking industry and in raising employee engagement.

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COVID-19 如何影响银行业员工的创新绩效和环境责任参与？调节-中介视角

本文旨在揭示 COVID-19 如何影响银行业员工参与环境责任和创新绩效，以及员工参与是否是变量间关系的中介。因此，本研究试图了解银行员工对这些变量的看法。设计/方法/途径本研究在时滞（1）和时滞（2）期间分别收集了 156 至 216 名银行员工的数据。研究采用了两种分析方法，即描述性分析和偏最小二乘法（PLS）来理解 COVID-19 对员工的影响。研究结果研究结果主要集中于 COVID-19 在约旦银行中对大流行病导致的员工创新绩效（EIP）的影响，以及对环境责任参与（ERE）的影响。研究结果表明，各变量之间存在正向显著关系。当前的研究揭示了员工创新绩效和银行对环境责任的承诺对银行业从业人员的价值，尤其是在大流行病期间。研究结果对银行业和提高员工参与度具有重要意义。

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来源期刊

Asia-Pacific Journal of Business Administration BUSINESS-

CiteScore

7.20

自引率

13.20%

发文量

期刊介绍： The Asia Pacific Journal of Business Administration (APJBA) publishes original research on: Business Strategy and Policy, Accounting and Board Governance, Marketing and People Management, and Operations and Supply Chain Management. The journal welcomes practical and skill-based submissions in these areas. There is particular interest in submissions regarding: Sustainable Business Practices, Quality Management Practices, Innovation and Creativity in Management, as well as Managing a Learning Organisation. The Asia Pacific region is full of collaborations between government, NGOs and private enterprise. Submissions are welcome which contribute to our understanding of partnerships and the cross-cultural issues. Research methods vary, and the journal is interested in the full diverse of qualitative (case and action research, etc) as well as quantitative survey studies and their recommendations. The APJBA seeks to become a forum for both established scholars and early career researchers in all aspects of management and business in the Asia-Pacific region. Emphasis is on rigour and relevance, on theory and practice, in a globalised scholarly environment.