推動全員參與的品質管理 精進醫療品質與病人安全

陳韻靜 陳韻靜, 朱芳業 Yun-Ching Chen, 張瑋佳 Fang-Yeh Chu, 曾壹芳 曾壹芳, 彭渝森 彭渝森, 邱冠明 邱冠明
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Abstract

亞東醫院隨著品安發展趨勢與各式品管活動之演進,從全面推動單位品質架構、建置自動化指標監測機制、鼓勵品質改善活動等,持續活絡院內醫品病安持續改善之動力與投入,落實考量病人的需求與整合納入病人的偏好,導入各式資訊及通訊技術,不斷地優化與智能化醫療服務流程與增進醫護團隊醫療決策輔助之深度,且以區域聯盟醫院共同精進之理念,與合作醫院建立品質提升夥伴關係,共同促進與提升醫療品質與改善病人安全。  As Far Eastern Memorial Hospital progresses with the evolving trends in safety and quality development and various quality management activities, it has fully committed to promoting a comprehensive department quality framework, establishing automated monitoring mechanisms for indicators, and encouraging quality improvement activities. These efforts are designed to sustain the momentum and investment in continuous improvements in medical quality and patient safety within the hospital. By integrating patient needs and preferences and by incorporating various information and communication technologies, the hospital continually optimizes the intelligence of medical service processes and enhances to depth of medical decision-making for healthcare teams. Additionally, with a philosophy of shared improvement with regional alliance hospitals, Far Eastern Memorial Hospital has established quality enhancement partnerships with collaborating institutions to jointly advance medical quality and enhance patient safety.  
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推動全員參與的品質管理 精進醫療品質與病人安全
亞東醫院隨著品質安發展趨勢與各式品管活動之演進,從全面推動單位品質架構、建置自動化指標監測機制、鼓勵品質改善活動等,持續活絡院內醫品病安持續改善之動力與投入,落實考量病人的需求與整合納入病人的偏好,導入各式資訊及通訊技術,不斷地優化與智能化醫療服務流程與增進醫護團隊醫療決策輔助之深度,且以區域聯盟醫院共同精進之理念,與合作醫院建立品質提升夥伴關係,共同促進與提升醫療品質與改善病人安全。遠東紀念醫院隨著安全與品質發展的趨勢,以及各項品質管理活動的進行、远东纪念医院随着安全与质量发展的趋势和各种质量管理活动的进展,全力推动全面的部门质量框架,建立指标自动监测机制,并鼓励质量改进活动。这些努力旨在保持医院内部持续改进医疗质量和患者安全的势头和投入。通过整合患者的需求和偏好,并结合各种信息和通信技术,医院不断优化医疗服务流程的智能化,提高医疗团队医疗决策的深度。此外,本着与区域联盟医院共同改善的理念,远东纪念医院还与合作机构建立了质量改进伙伴关系,以共同提高医疗质量和加强患者安全。
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