{"title":"Is Ethical Tech Mythical? A deep-dive into service design and social sustainability","authors":"Payal Chakraborty, Nikhita Ghugari, Swar Raisinghani","doi":"10.30819/touchpoint.15-1.17","DOIUrl":null,"url":null,"abstract":"\n The excitement around AI is often followed by concerns. As service designers who often play the role of advocates for our customers, how can we evolve the way we work to ensure we continue to play this role with integrity in a rapidly changing world?\n\n","PeriodicalId":498000,"journal":{"name":"Touchpoint","volume":"9 7","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2024-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Touchpoint","FirstCategoryId":"0","ListUrlMain":"https://doi.org/10.30819/touchpoint.15-1.17","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
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Abstract
The excitement around AI is often followed by concerns. As service designers who often play the role of advocates for our customers, how can we evolve the way we work to ensure we continue to play this role with integrity in a rapidly changing world?
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