{"title":"Teaming Up with AI: Augmenting the Service Design Process","authors":"Rodion Sorokin","doi":"10.30819/touchpoint.15-1.03","DOIUrl":null,"url":null,"abstract":"\n Imagine a world where designing services isn't just about human\ncreativity, but also about smart bots working alongside us. In this article, we explore how AI is revolutionising service design\nby taking on some of the designers' tasks and improving the outcomes. Through real-world examples, we demonstrate how\nAI has become a powerful partner for designers and offer guidance on how to effectively integrate AI into the design process.\n\n","PeriodicalId":498000,"journal":{"name":"Touchpoint","volume":"5 10","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2024-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Touchpoint","FirstCategoryId":"0","ListUrlMain":"https://doi.org/10.30819/touchpoint.15-1.03","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
Abstract
Imagine a world where designing services isn't just about human
creativity, but also about smart bots working alongside us. In this article, we explore how AI is revolutionising service design
by taking on some of the designers' tasks and improving the outcomes. Through real-world examples, we demonstrate how
AI has become a powerful partner for designers and offer guidance on how to effectively integrate AI into the design process.
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