The Influences of Ambidexterity, New Public Management and Innovation on the Public Service Quality of Government Organizations

IF 2.2 3区 管理学 Q2 PUBLIC ADMINISTRATION Public Performance & Management Review Pub Date : 2024-07-04 DOI:10.1080/15309576.2024.2367130
Seema Alkaabi, Joe Hazzam, Stephen Wilkins, Sorin Dan
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Abstract

This study assesses the influences of organizational ambidexterity and new public management (NPM) innovations on public service quality in the under-researched and changing context of the Arabian ...
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灵活性、新公共管理和创新对政府组织公共服务质量的影响
本研究评估了在研究不足且不断变化的阿拉伯地区,组织灵活性和新公共管理(NPM)创新对公共服务质量的影响。
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来源期刊
CiteScore
5.50
自引率
16.10%
发文量
58
期刊介绍: Public Performance & Management Review (PPMR) is a leading peer-reviewed academic journal that addresses a broad array of influential factors on the performance of public and nonprofit organizations. Its objectives are to: Advance theories on public governance, public management, and public performance; Facilitate the development of innovative techniques and to encourage a wider application of those already established; Stimulate research and critical thinking about the relationship between public and private management theories; Present integrated analyses of theories, concepts, strategies, and techniques dealing with performance, measurement, and related questions of organizational efficacy; and Provide a forum for practitioner-academic exchange. Continuing themes include, but are not limited to: managing for results, measuring and evaluating performance, designing accountability systems, improving budget strategies, managing human resources, building partnerships, facilitating citizen participation, applying new technologies, and improving public sector services and outcomes. Published since 1975, Public Performance & Management Review is a highly respected journal, receiving international ranking. Scholars and practitioners recognize it as a leading journal in the field of public administration.
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