Communication After Medical Error: The Need to Measure the Patient Experience

IF 2.3 Q2 HEALTH CARE SCIENCES & SERVICES Joint Commission journal on quality and patient safety Pub Date : 2024-06-28 DOI:10.1016/j.jcjq.2024.06.006

Allen Kachalia MD, JD (is Senior Vice President, Patient Safety and Quality, and Director, Director, Armstrong Institute of Patient Safety and Quality; and Professor of Medicine, Department of Medicine, Johns Hopkins Medicine, Baltimore.), Carole Hemmelgarn MS, MS (is Program Director, Executive Master's Clinical Quality, Safety and Leadership, Georgetown University, and Senior Director Education, MedStar Health, Washington, DC.), Thomas H. Gallagher MD, MACP (is Executive Director, Collaborative for Accountability and Improvement, and Associate Chair of Medicine for Patient Care, Quality, Safety, and Value, UW Medicine, Seattle; and Professor of Medicine and Professor of Bioethics & Humanities, University of Washington. Please address correspondence to Allen Kachalia)