A Resident Led Newsletter Is a Powerful Communication Tool.

HCA healthcare journal of medicine Pub Date : 2024-06-01 eCollection Date: 2024-01-01 DOI:10.36518/2689-0216.1701
Jonathan Brown, Zuhair Ali, An Dao, Mike Wong, Rajeev Raghavan
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Abstract

Background: Communication with stakeholders for a graduate medical education (GME) program depends on shared visual and written content. Residency training programs are embracing social media as a communication channel. However, curated information that may only be viewed by subscribers or followers is difficult to archive and may appear overwhelming to novice users. An electronic, printable newsletter may be a unique communication tool for training programs to share information among residents, faculty, and hospital administration.

Methods: We published a monthly electronic newsletter sent to all residents, teaching faculty, and additional stakeholders in our internal medicine residency program. We conducted an electronic anonymous survey and sent it to all residents in February 2023 and January 2024. The survey consisted of 5 questions to assess the satisfaction level of the newsletter.

Results: Sixty of 232 (25.9%) residents completed the survey. Of those, 44 (73.3%) residents were very satisfied regarding overall satisfaction, 39 (65.0%) residents were very satisfied with the overall content, and 42 (70.0%) residents were very satisfied with the timeliness of the information presented. Thirty-six (60%) residents reported the importance of having a resident-led newsletter.

Conclusion: We found an overall high satisfaction level in a resident-led newsletter based on a survey completed by residents within our program. Most survey respondents deemed resident leadership crucial for the newsletter. We also received strong positive feedback from key stakeholders ranging from hospital administration to residency applicants.

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居民主导的通讯是一种强大的交流工具。
背景:医学研究生教育(GME)项目与利益相关者的沟通取决于共享的视觉和书面内容。住院医师培训项目正在将社交媒体作为一种交流渠道。然而,只有订阅者或关注者才能查看的整合信息很难存档,而且可能会让新手用户不知所措。可打印的电子通讯可能是培训项目在住院医师、教师和医院管理部门之间分享信息的独特交流工具:方法:我们每月出版一期电子通讯,发送给所有住院医师、教员和内科住院医师培训项目的其他利益相关者。我们在 2023 年 2 月和 2024 年 1 月向所有住院医师进行了匿名电子调查。调查包括 5 个问题,以评估住院医生对通讯的满意度:232 名住院医师中有 60 名(25.9%)完成了调查。其中,44 位(73.3%)居民对总体满意度非常满意,39 位(65.0%)居民对总体内容非常满意,42 位(70.0%)居民对信息提供的及时性非常满意。36(60%)名居民表示居民主导的通讯非常重要:根据本项目住院医师完成的一项调查,我们发现住院医师主导的时事通讯的总体满意度很高。大多数调查对象认为,居民领导对通讯至关重要。我们还收到了从医院管理部门到住院医师申请者等主要利益相关者的积极反馈。
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