Systems Thinking and Business Competitiveness: A Systematic Review of 2012 – 2022

Abstract

The present study shows a systematic review of systemic thinking and its relationship with business competitiveness. The objective of the research is to determine the theoretical aspects of the dependent variable systemic thinking that are associated with business competitiveness and its dimensions. The methodology used is the systematic review of investigations. The inclusion criteria address the temporality of the investigations 2012-2022 and validate that the content is directly linked to the variables that are addressed in this investigation. The results allow conceptualizing systemic thinking and business competitiveness, as well as broadening the understanding of the incorporation of the systemic thinking method in companies; a method that analyzes and understands the elements, their interconnections, the feedback they generate, and the purpose of a system, from the perspective of cyclical dynamic analysis that promotes the projection of scenarios in the face of emerging factors. The main finding shows that the incorporation of systemic thinking in companies has an impact on the dimensions of business competitiveness, such as the development of dynamic capacities, and innovation at the first level of the relationship; at a second level, an impact on planning is observed, strategies, sustainability, through the intervention of mediating dimensions such as performance management, the correct analysis of internal and external factors, improvement in managerial skills.