臺中榮總智勇雙全: 三度獲得智慧全機構分享

Abstract

醫策會國家醫療品質獎是目前醫療領域中最具挑戰性和前瞻性的競賽之一。臺中榮民總醫院在智慧醫療領域屢獲殊榮，並連續三次榮獲「智慧醫院全機構標章獎」。在當今快速發展的數位時代，醫療領域也不例外地受到科技的深刻影響，醫院積極推動數位轉型，融合雲計算、大數據分析和AI技術，全面發展智慧醫療架構。參賽過程中，醫院深入評估智慧解決方案，遵循參賽規範，並於準備階段精心規劃每項服務流程，以確保順利取得認證。院內強調全院合作之重要性，制定詳細甘特圖，多次舉辦協調會與演練，以求在實地審查中完美展示智慧化流程。高層的支持和全體同仁的共同努力，是取得優異成績之關鍵，在此分享我們的參賽經驗，期望能幫助其他醫院進行數位轉型與參賽準備。  The National Healthcare Quality Award, overseen by the Joint Commission of Taiwan, is among the most challenging and forward-looking competitions in the medical field. Taichung Veterans General Hospital has repeatedly been recognized for its achievements in smart health care, winning the Smart Hospital award of the Healthcare Quality Improvement Campaign three consecutive times. Rapid advancements in digital applications have profoundly affected the medical field. Hospitals are actively promoting digital transformation by integrating cloud computing, big data analytics, and artificial intelligence technology to develop a smart health-care framework. During the National Healthcare Quality Award competition, the Taichung Veterans General Hospital conducted an in-depth evaluation of smart solutions in accordance with competition guidelines, meticulously planning each service process during the preparation stage to ensure successful certification. The hospital emphasized the importance of comprehensive cooperation across all departments, created detailed Gantt charts, and held multiple coordination meetings and drills to effectively demonstrate smart processes during on-site reviews. Support from top management and the collective effort of all staff were crucial to achieving these outstanding results. In this paper, we share the competition experience of the hospital, providing insights that can assist other medical institutions in their digital transformation and competition preparation.