{"title":"Enhancing Nurse Satisfaction and Retention Through Real-Time Feedback: A Case Study at Los Angeles General Medical Center","authors":"Nancy Blake PhD, RN, CCRN, NEA-BC, FACHE, FAONL, FAAN, Hunter J. Joslin MA, Daryl Joslin BA, Ria Sangalang MSN, RN","doi":"10.1016/j.mnl.2024.06.004","DOIUrl":null,"url":null,"abstract":"<div><div>This study explores the efficacy of the Joslin Insight application, a mobile application designed to facilitate real-time feedback from nurses to leadership, in improving nurse satisfaction and retention at Los Angeles General Medical Center. Conducted over a 6-month period, the study involved 321 nurses and focused on communication enhancement, empowerment, and turnover rates. The findings demonstrate significant positive outcomes, advocating for the adoption of real-time feedback systems in health care settings to improve workplace environments.</div></div>","PeriodicalId":44980,"journal":{"name":"Nurse Leader","volume":"22 5","pages":"Pages 549-555"},"PeriodicalIF":1.3000,"publicationDate":"2024-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Nurse Leader","FirstCategoryId":"1085","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S1541461224001514","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"NURSING","Score":null,"Total":0}
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Abstract
This study explores the efficacy of the Joslin Insight application, a mobile application designed to facilitate real-time feedback from nurses to leadership, in improving nurse satisfaction and retention at Los Angeles General Medical Center. Conducted over a 6-month period, the study involved 321 nurses and focused on communication enhancement, empowerment, and turnover rates. The findings demonstrate significant positive outcomes, advocating for the adoption of real-time feedback systems in health care settings to improve workplace environments.
期刊介绍：
Nurse Leader provides the vision, skills, and tools needed by nurses currently in, or aspiring to, leadership positions. The bimonthly journal provides nurses with practical information in an easy-to-read format - offering the knowledge they need to succeed. It pulls together insights from a broad spectrum of successful management and leadership perspectives and tailors the information to the specific needs of nurses. Columns include The Coaching Forum and Lessons Learned.
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