Research on Public Management Strategy of Optimizing the Service Efficiency of NHS System in Britain

Hanzhong Liang
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Abstract

In this paper, the optimization of the service efficiency of the National Health Service (NHS) in Britain is deeply discussed, and the corresponding public management strategies are put forward. In order to improve the service efficiency of NHS system, this paper puts forward a number of public management strategies. First of all, improve the management system, introduce performance evaluation mechanism and strengthen cross-departmental cooperation to motivate medical service providers and managers to improve their work efficiency. Secondly, optimize the allocation of resources, dynamically adjust the allocation of medical personnel and beds according to seasonal and regional needs, and improve the efficiency of human resources. Finally, strengthen information construction, promote electronic medical record system, and use big data and artificial intelligence technology to improve the accuracy and efficiency of medical services. By drawing lessons from successful public management strategy cases at home and abroad, this paper provides practical reference for optimizing the service efficiency of NHS system. The British government and relevant institutions should formulate detailed implementation plans to ensure that these strategies are effectively implemented, so as to improve the overall service level and patient satisfaction of the NHS system. The research in this paper provides valuable insights and strategic suggestions for optimizing the service efficiency of NHS system in Britain, which is of great significance for improving the quality and efficiency of medical services.
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英国国家医疗服务体系服务效率优化的公共管理策略研究
本文深入探讨了英国国民医疗服务体系(NHS)服务效率的优化问题,并提出了相应的公共管理策略。为了提高英国国民医疗服务体系的服务效率,本文提出了一系列公共管理策略。首先,完善管理制度,引入绩效评估机制,加强跨部门合作,激励医疗服务提供者和管理者提高工作效率。其次,优化资源配置,根据季节和区域需求动态调整医务人员和床位的配置,提高人力资源的使用效率。最后,加强信息化建设,推广电子病历系统,利用大数据和人工智能技术提高医疗服务的精准度和效率。本文通过借鉴国内外成功的公共管理战略案例,为优化英国国家医疗服务体系的服务效率提供了切实可行的参考。英国政府和相关机构应制定详细的实施计划,确保这些策略得到有效实施,从而提高国民医疗服务体系的整体服务水平和患者满意度。本文的研究为英国国家医疗服务体系服务效率的优化提供了有价值的启示和策略建议,对提高医疗服务质量和效率具有重要意义。
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