Speaking Up to the Boss: The Effects of Top Management Team Members' Felt Trust and Perceived CEO Trustworthiness on Voice Behaviour in Family Firms

IF 7 1区 管理学 Q1 BUSINESS Journal of Management Studies Pub Date : 2024-07-30 DOI:10.1111/joms.13126
Catherine M. Faherty, Eric Clinton
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Abstract

Despite the important role of top management team (TMT) voice, the innate risks and vulnerabilities involved often dissuade TMT members from openly expressing their views to the chief executive officer (CEO). This is especially the case in family firms, where the CEO is often a family member and familial ties regularly take priority over ties with individuals from outside the family (i.e., non‐family members). In this article, we focus on the role of trust as a potential enabler of TMT voice in family firms. Primary matched triadic data from CEOs (n = 79) and family and non‐family TMT members (n = 158) in 79 family firms demonstrate that trust perceptions (feeling trusted by the CEO and perceptions of CEO trustworthiness) have a positive effect on TMT voice behaviour and perceived job performance. Interestingly, this positive effect is significant only for non‐family members, suggesting trust perceptions are more imperative for non‐family TMT members when it comes to speaking up to the boss. A main implication for scholarship at the interface of trust and family business is that our nuanced, and in some instances counterintuitive, findings suggest traditional theories and approaches to studying trust may not apply to family firms. We also discuss practical implications of our findings.
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向老板直言不讳:高层管理团队成员的信任感和认为首席执行官值得信赖对家族企业声音行为的影响
尽管高层管理团队(TMT)的发言权具有重要作用,但其中涉及的固有风险和脆弱性往往使高层管理团队成员不愿向首席执行官(CEO)公开表达自己的观点。在家族企业中尤其如此,因为首席执行官通常是家族成员,家族关系往往优先于与家族外个人(即非家族成员)的关系。在本文中,我们将重点研究信任作为家族企业中 TMT 发言权的潜在促进因素所发挥的作用。来自 79 家家族企业的首席执行官(n = 79)、家族和非家族 TMT 成员(n = 158)的原始匹配三元组数据表明,信任感(对首席执行官的信任感和对首席执行官可信度的看法)对 TMT 的话语权行为和感知工作绩效有积极影响。有趣的是,这种积极影响只对非家族成员显著,这表明在向老板发声时,信任感对非家族 TMT 成员更为重要。我们的研究结果表明,传统的信任理论和研究方法可能并不适用于家族企业。我们还讨论了研究结果的实际意义。
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来源期刊
CiteScore
16.40
自引率
5.70%
发文量
99
期刊介绍: The Journal of Management Studies is a prestigious publication that specializes in multidisciplinary research in the field of business and management. With a rich history of excellence, we are dedicated to publishing innovative articles that contribute to the advancement of management and organization studies. Our journal welcomes empirical and conceptual contributions that are relevant to various areas including organization theory, organizational behavior, human resource management, strategy, international business, entrepreneurship, innovation, and critical management studies. We embrace diversity and are open to a wide range of methodological approaches and philosophical perspectives.
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