SMEs internationalization! Market intelligence and entrepreneurial orientation influence on international performance: a moderation model

IF 4.5 3区管理学 Q1 BUSINESS Business Process Management Journal Pub Date : 2024-08-01 DOI:10.1108/bpmj-04-2024-0299

Shafique Ur Rehman

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引用次数: 0

Abstract

Purpose

Drawing on resource-orchestration theory (ROT), this study investigates the influence of market intelligence and entrepreneurial orientation (EO) on international performance of born global (BG) small and medium enterprises (SMEs) in emerging markets with the mediating role of global technological competence. Quality focus is used as a moderator between global technological competence and international performance.

Design/methodology/approach

Data were gathered through a survey, and PLS-SEM was employed for hypotheses testing with a sample of 256 BG SMEs.

Findings

The results showed that market intelligence, EO, global technological competence and quality focus positively relate to international performance. Moreover, market intelligence and EO are positively associated with global technological competence. Besides, global technological competence significantly mediates the relationship between market intelligence, EO and international performance. Finally, quality focus strengthens the positive relationship between global technological competence and international performance.

Practical implications

Our research demonstrates that if management utilizes or invests on market intelligence, EO, global technological competence and quality focus, then the BG SMEs will increase their international performance.

Originality/value

The paper contribution lies in its focus on exogenous constructs (i.e. market intelligence, EO, global technological competence and quality focus) to determine the international performance of born global SMEs in emerging markets.

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中小企业国际化！市场情报和创业导向对国际化绩效的影响：一个调节模型

目的本研究以资源-协调理论（ROT）为基础，在全球技术能力的中介作用下，探讨了市场情报和创业导向（EO）对新兴市场中全球出生的中小企业（BG）国际绩效的影响。结果结果表明，市场情报、创业导向、全球技术能力和质量关注与国际绩效呈正相关。此外，市场情报和企业运营与全球技术能力呈正相关。此外，全球技术能力在很大程度上调节了市场情报、企业运营和国际绩效之间的关系。我们的研究表明，如果管理层利用或投资于市场情报、企业运营、全球技术能力和质量关注，那么英国政府中小企业就会提高其国际绩效。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Business Process Management Journal Multiple-

CiteScore

8.60

自引率

9.80%

发文量

期刊介绍： Business processes are a fundamental building block of organizational success. Even though effectively managing business process is a key activity for business prosperity, there remain considerable gaps in understanding how to drive efficiency through a process approach. Building a clear and deep understanding of the range process, how they function, and how to manage them is the major challenge facing modern business. Business Process Management Journal (BPMJ) examines how a variety of business processes intrinsic to organizational efficiency and effectiveness are integrated and managed for competitive success. BPMJ builds a deep appreciation of how to manage business processes effectively by disseminating best practice. Coverage includes: BPM in eBusiness, eCommerce and eGovernment Web-based enterprise application integration eBPM, ERP, CRM, ASP & SCM Knowledge management and learning organization Methodologies, techniques and tools of business process modeling, analysis and design Techniques of moving from one-shot business process re-engineering to continuous improvement Best practices in BPM Performance management Tools and techniques of change management BPM case studies.