On the potential of supporting autonomy in online video interview training platforms

Abstract

Rising unemployment has led to many discouraged job seekers. While the impact of job seekers’ motivation on interview performance is acknowledged in previous research, little attention has been given to understanding the effect of training on interview motivation and performance. We present InterviewApp, an online interview training tool aiming to support interview motivation through autonomy, relatedness and competence needs derived from Self-Determination Theory and, in turn, performance. Through a four-month study (N=135), we assess its effectiveness in supporting job seekers’ interview motivation and performance. Our results demonstrate the role of autonomy in mediating the effect of training on performance. We found that the intervention significantly affected the job seekers’ perceived autonomy. Furthermore, engagement with the recording and feedback features of the tool positively impacted performance. Overall, job seekers found InterviewApp helpful for online interview training and valued the provided expert feedback. These findings have implications for the design of online interview training tools and for behaviour change interventions to support employment.