How do tourists perceive churches as tourism destinations? A text mining approach through online reviews

IF 5.4 3区 材料科学 Q2 CHEMISTRY, PHYSICAL ACS Applied Energy Materials Pub Date : 2024-08-15 DOI:10.1002/jtr.2711
Shaolong Sun, Lintao Wang, Erlong Zhao, Shouyang Wang
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Abstract

Church tourism has gained popularity due to the historical, artistic, and religious significance of churches, contributing significantly to the social and economic sectors. The destination image of churches plays a crucial role in tourism marketing. However, existing literature predominantly relies on traditional methods to study tourists' perception of churches as tourism destinations, with limited analysis of user-generated content (UGC) like online reviews. This study aims to fill this gap by analyzing the online reviews of 10 renowned European churches posted on TripAdvisor using text mining techniques. Findings reveal that tourists mainly focus on overall description, visiting experience, architectural design, and surrounding environment of the church, with specific areas of interest for certain churches. The research findings can assist church administrators in formulating sustainable tourism strategies and promoting the development of the church tourism.

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游客如何看待作为旅游目的地的教堂?通过在线评论进行文本挖掘的方法
教堂旅游因其历史、艺术和宗教意义而广受欢迎,为社会和经济部门做出了巨大贡献。教堂的目的地形象在旅游营销中起着至关重要的作用。然而,现有文献主要依靠传统方法来研究游客对教堂作为旅游目的地的感知,对用户生成内容(UGC)(如在线评论)的分析有限。本研究利用文本挖掘技术分析了 TripAdvisor 上发布的 10 座欧洲知名教堂的在线评论,旨在填补这一空白。研究结果表明,游客主要关注教堂的整体描述、参观体验、建筑设计和周边环境,并对某些教堂的特定领域感兴趣。研究结果有助于教堂管理者制定可持续旅游战略,促进教堂旅游的发展。
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来源期刊
ACS Applied Energy Materials
ACS Applied Energy Materials Materials Science-Materials Chemistry
CiteScore
10.30
自引率
6.20%
发文量
1368
期刊介绍: ACS Applied Energy Materials is an interdisciplinary journal publishing original research covering all aspects of materials, engineering, chemistry, physics and biology relevant to energy conversion and storage. The journal is devoted to reports of new and original experimental and theoretical research of an applied nature that integrate knowledge in the areas of materials, engineering, physics, bioscience, and chemistry into important energy applications.
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