Petra Saukkonen, Marko Elovainio, Samuel Salovaara, Lotta Virtanen, Anu-Marja Kaihlanen, Emma Kainiemi, Tuulikki Vehko, Tarja Heponiemi
{"title":"Perceived effects of digitalization on social work in Finland: A network analysis approach","authors":"Petra Saukkonen, Marko Elovainio, Samuel Salovaara, Lotta Virtanen, Anu-Marja Kaihlanen, Emma Kainiemi, Tuulikki Vehko, Tarja Heponiemi","doi":"10.1177/00208728241265015","DOIUrl":null,"url":null,"abstract":"Drawing on a socio-technical approach, we examined Finnish social welfare professionals’ (n = 990) perceptions of the effects of digitalization on their work and how these are associated with factors related to work and client information system usage using mixed graphical modelling. Overall, perceptions were predominantly positive. Digitally replaced services were most common in the non-public sector. Higher client information system ratings were associated with perceptions of more active client roles, supportive decision support systems and faster service processes. The relationship between various factors and perceived effects of digitalization appears complex and should be considered during the digital transformation of social work.","PeriodicalId":47606,"journal":{"name":"International Social Work","volume":"3 1","pages":""},"PeriodicalIF":1.2000,"publicationDate":"2024-08-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Social Work","FirstCategoryId":"90","ListUrlMain":"https://doi.org/10.1177/00208728241265015","RegionNum":3,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"SOCIAL WORK","Score":null,"Total":0}
引用次数: 0
Abstract
Drawing on a socio-technical approach, we examined Finnish social welfare professionals’ (n = 990) perceptions of the effects of digitalization on their work and how these are associated with factors related to work and client information system usage using mixed graphical modelling. Overall, perceptions were predominantly positive. Digitally replaced services were most common in the non-public sector. Higher client information system ratings were associated with perceptions of more active client roles, supportive decision support systems and faster service processes. The relationship between various factors and perceived effects of digitalization appears complex and should be considered during the digital transformation of social work.
期刊介绍:
Communicating Knowledge Across the Spectrum International Social Work is a scholarly refereed journal designed to extend knowledge and promote communication in the fields of social development, social welfare and human services. Its major focus is on international themes in the delivery of services, the functions of social work professionals and the education of social workers.