Considering the Dark Side of Work: Bullshit Job Perceptions, Deviant Work Behavior, and the Moderating Role of Work Ethic

IF 5.9 1区 哲学 Q1 BUSINESS Journal of Business Ethics Pub Date : 2024-09-18 DOI:10.1007/s10551-024-05821-w
Johanna Riester, Johannes Keller
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Abstract

This contribution aims to expand the study of experiences at work by (a) analyzing a theoretical perspective concerning experiences at work which emphasizes both positive aspects as well as negative aspects, (b) exploring the relation of both negative (Bullshit job perceptions; BJP) and positive aspects (Meaningful Work perceptions; MWP) experienced at work to negative work-related behavior (Counterproductive Work Behavior [CWB] and Cyberloafing), (c) investigating the (moderating) role of work ethic, and (d) examining the robustness of these relations when considering additional contextual factors (organizational work values and tightness–looseness reflecting social norms). Three studies were conducted, including two samples of German employees (N = 247 and N = 240), and another one of employees in the USA (N = 253). Our findings reveal that negative experiences at work (BJP) are the main predictor of problematic workplace behavior (CWB and Cyberloafing). Furthermore, their relation was contingent on individuals’ endorsement of work ethic. BJP and CWB (or Cyberloafing) were more closely associated for individuals strongly endorsing work ethic. In contrast, the relation of positive experiences (MWP) to problematic behavior at work was not significantly qualified by work ethic. The observed relations were robust when additional contextual factors were controlled for. The results emphasize the importance and complexity of work experiences including and differentiating positive and negative aspects. They also highlight the significance of work ethic and related beliefs of employees in shaping problematic behavior in work settings.

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考虑工作的阴暗面:虚假工作认知、偏差工作行为以及工作道德的调节作用
这篇论文旨在通过以下方式扩展对工作经历的研究:(a) 分析有关工作经历的理论视角,该视角既强调积极方面,也强调消极方面;(b) 探讨工作经历的消极方面(虚假工作感知;BJP)和积极方面(有意义工作感知;MWP)与消极工作相关行为(适得其反的工作行为[CWB]和网络闲逛)之间的关系;MWP)与消极的工作相关行为(适得其反的工作行为 [CWB] 和网络闲逛)之间的关系,(c)研究工作伦理的(调节)作用,以及(d)在考虑其他背景因素(组织工作价值观和反映社会规范的松紧度)时,研究这些关系的稳健性。我们进行了三项研究,包括两项德国员工样本(247 人和 240 人)和另一项美国员工样本(253 人)。我们的研究结果表明,工作中的负面经历(BJP)是预测工作场所问题行为(CWB 和网络游荡)的主要因素。此外,它们之间的关系还取决于个人对职业道德的认可程度。对于非常认可职业道德的人来说,BJP 和 CWB(或网络游荡)的关系更为密切。与此相反,积极体验(MWP)与工作中的问题行为之间的关系并不明显受工作伦理的影响。在控制了其他背景因素后,观察到的关系是稳健的。研究结果强调了工作经历的重要性和复杂性,包括积极和消极方面的区分。这些结果还强调了员工的职业道德和相关信念在塑造工作环境中的问题行为方面的重要性。
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来源期刊
CiteScore
12.80
自引率
9.80%
发文量
265
期刊介绍: The Journal of Business Ethics publishes only original articles from a wide variety of methodological and disciplinary perspectives concerning ethical issues related to business that bring something new or unique to the discourse in their field. Since its initiation in 1980, the editors have encouraged the broadest possible scope. The term `business'' is understood in a wide sense to include all systems involved in the exchange of goods and services, while `ethics'' is circumscribed as all human action aimed at securing a good life. Systems of production, consumption, marketing, advertising, social and economic accounting, labour relations, public relations and organisational behaviour are analysed from a moral viewpoint. The style and level of dialogue involve all who are interested in business ethics - the business community, universities, government agencies and consumer groups. Speculative philosophy as well as reports of empirical research are welcomed. In order to promote a dialogue between the various interested groups as much as possible, papers are presented in a style relatively free of specialist jargon.
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