The WISED knowledge-creating company: rethinking SECI model in light of the digital transition

IF 6.6 2区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Journal of Knowledge Management Pub Date : 2024-09-25 DOI:10.1108/jkm-02-2024-0133

Roberto Cerchione, Piera Centobelli, Elena Borin, Antonio Usai, Eugenio Oropallo

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Abstract

Purpose

The effect of digital transition on knowledge management (KM) processes is becoming relevant for companies operating in different industries and the body of literature examining this impact is rapidly growing. This paper aims to critically analyse the literature on the impact of digital transition on KM by rethinking the SECI model proposed by Nonaka and proposing the WISED model for the digital knowledge-creating company.

Design/methodology/approach

The systematisation of existing studies on the topic and the analysis of the evolution of knowledge creation process in the era of digital transition was carried out through a bibliometric approach.

Findings

According to the traditional epistemological and ontological dimensions and considering the innovative KM processes identified by this study (i.e. webification, informalisation, systematisation, explicitation and digitalisation), the results highlight how the proposed WISED model can be adopted by organizations to manage knowledge through the use of digital technologies.

Originality/value

Digital transition seems to open up new horizons that can expand the potential use of the WISED model for organisations and society.

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WISED 知识创造型公司：根据数字化转型重新思考 SECI 模式

目的数字化转型对知识管理（KM）流程的影响正与各行各业的企业息息相关，研究这种影响的文献也在迅速增加。本文旨在通过重新思考野中提出的 SECI 模型，并为数字知识创造型公司提出 WISED 模型，批判性地分析有关数字化转型对知识管理影响的文献。设计/方法/途径通过文献计量学方法，对有关该主题的现有研究进行了系统化，并分析了数字化转型时代知识创造过程的演变。研究结果根据传统的认识论和本体论维度，并考虑到本研究确定的创新知识管理过程（即网络化、非正规化、系统化、阐释化和数字化），研究结果强调了组织如何采用所提出的 WISED 模型，通过使用数字技术来管理知识。

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来源期刊

Journal of Knowledge Management Multiple-

CiteScore

13.70

自引率

15.70%

发文量

期刊介绍： Knowledge Management covers all the key issues in its field including: ■Developing an appropriate culture and communication strategy ■Integrating learning and knowledge infrastructure ■Knowledge management and the learning organization ■Information organization and retrieval technologies for improving the quality of knowledge ■Linking knowledge management to performance initiatives ■Retaining knowledge - human and intellectual capital ■Using information technology to develop knowledge management ■Knowledge management and innovation ■Measuring the value of knowledge already within an organization ■What lies beyond knowledge management?