Exploring Perceptions of Communication among Culturally Diverse Nurses in Saudi Arabia.

IF 1.2 4区 医学 Q3 NURSING Journal of Transcultural Nursing Pub Date : 2024-10-25 DOI:10.1177/10436596241291839
Liesel Theron, Khumoetsile Daphney Shopo, Olivia Ngami
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Abstract

Introduction: Cultural diversity among nurses in the Kingdom of Saudi Arabia poses problems in communication management to ensure optimal patient care. This study explored and described the perceptions of communication among nurses in a culturally diverse workforce.

Methodology: A qualitative approach was used; a sample of seventeen (n=17) nurses was purposively selected. Data obtained from semi-structured interviews were analyzed using Braun and Clarke's six steps of thematic qualitative analysis.

Results: Key themes were (1) nurses' perceptions of communication in a culturally diverse workforce, (2) barriers to communication in a culturally diverse workforce, and (3) facilitators of effective communication in a culturally diverse workforce.

Discussion: Nurses have recognized the importance of communicating in a culturally diverse environment to provide optimal care. Strategies such as cultural competence training, open communication forums, and mentorship programs are recommended to improve cross-cultural understanding and collaboration in care teams.

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探索沙特阿拉伯不同文化背景护士对沟通的看法。
导言:沙特阿拉伯王国护士的文化多样性给沟通管理带来了问题,无法确保为患者提供最佳护理。本研究探讨并描述了护士在文化多元化的工作环境中对沟通的看法:采用定性方法;有目的性地选取了 17 名护士作为样本。采用布劳恩和克拉克的六步主题定性分析法分析了从半结构式访谈中获得的数据:关键主题为:(1)护士对多元文化背景下员工沟通的看法;(2)多元文化背景下员工沟通的障碍;(3)多元文化背景下员工有效沟通的促进因素:护士们已经认识到在多元文化环境中进行沟通以提供最佳护理的重要性。建议采取文化能力培训、开放式交流论坛和导师计划等策略,以改善护理团队中的跨文化理解与合作。
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来源期刊
CiteScore
4.60
自引率
4.80%
发文量
80
审稿时长
>12 weeks
期刊介绍: Journal of Transcultural Nursing (TCN) is a peer-reviewed journal that offers nurses, educators, researchers, and practitioners theoretical approaches and current research findings that have direct implications for the delivery of culturally congruent health care and for the preparation of health care professionals who will provide that care. This journal is a member of the Committee on Publication Ethics (COPE).
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