A Web Intelligent Hotel Management Framework Based on IoT and Generative AI

Abstract

The hotel industry has faced numerous opportunities and challenges due to the advent of the artificial intelligence (AI) and the data-driven era. To address this, a novel augmented online performance analysis model is proposed for hotel management operations. This model seamlessly integrates the Internet of Things (IoT), generative AI technologies, and web engineering, allowing for the collection and analysis of multifaceted operational data. Consequently, real-time insights pertaining to room reservations, occupancy rates, and revenue streams are derived, serving as the basis for data-driven optimization strategies. Moreover, by incorporating generative AI technologies, the proposed model demonstrates the ability to dynamically generate predictive models, simulate scenarios, synthesize actionable insights, and adapt to evolving trends. As a result, it offers adaptive solutions for complex hotel management scenarios that were previously beyond the reach of traditional methods.