In Case You Haven't Heard…

Abstract

The online therapy industry has grown significantly in recent years, driven by the increasing demand for accessible mental health care. BetterHelp, the world's largest online therapy platform, has surpassed 5 million people across over 100 countries worldwide who have trusted its therapy services on their mental health journey, according to a Jan. 22 news release. Courtesy of BetterHelp's network of 35,000 licensed and vetted therapists, 72% of BetterHelp clients experienced a reduction in symptoms in their first 12 weeks of therapy on the platform. “As this milestone and report both demonstrate, BetterHelp is doing something that has never been done before: providing access to high-quality mental health care at a massive scale,” said Fernando Madeira, president and CEO of BetterHelp. “Over 5 million people have trusted us with their mental health journeys at sensitive moments in their lives, and we're proud to be able to provide this transparency about our platform and clinical outcomes in return.” In 2024, BetterHelp eradicated barriers to wellness across the globe, with 40% of new members experiencing the benefits of therapy for the first time ever, and met over 93% of client preferences when matching with a therapist, the release stated.