{"title":"How institutional voids are experienced and enacted through social innovation initiatives by multinationals in emerging markets","authors":"Maximino Matus-Ruiz , Ayse Saka-Helmhout , Jorge Carillo","doi":"10.1016/j.ibusrev.2024.102382","DOIUrl":null,"url":null,"abstract":"<div><div>This paper explores the role of agency in the social construction of institutional voids, rather than seeing them primarily as given. Drawing on case studies of Microsoft in Juarez, Mexico, and Randstad in Buenos Aires, Argentina, we study the interplay among institutional logics, voids, and social innovation practices to fill the voids. We find that organizational practices embedded in institutional logics can collide with social reality and hamper the attainment of organizational goals (<em>void experience</em>). This prompts MNEs to experiment with novel solutions embedded in distinct logics (<em>void enactment</em>) in alignment with the organization´s identity. By outlining an agentic model of void experience and enactment, we provide a fresh perspective on voids to international business scholars and call attention to the social constructivist roots of institutional theory in studying social innovation by multinationals in emerging markets.</div></div>","PeriodicalId":51352,"journal":{"name":"International Business Review","volume":"34 2","pages":"Article 102382"},"PeriodicalIF":5.9000,"publicationDate":"2024-12-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Business Review","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S096959312400129X","RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"BUSINESS","Score":null,"Total":0}
引用次数: 0
Abstract
This paper explores the role of agency in the social construction of institutional voids, rather than seeing them primarily as given. Drawing on case studies of Microsoft in Juarez, Mexico, and Randstad in Buenos Aires, Argentina, we study the interplay among institutional logics, voids, and social innovation practices to fill the voids. We find that organizational practices embedded in institutional logics can collide with social reality and hamper the attainment of organizational goals (void experience). This prompts MNEs to experiment with novel solutions embedded in distinct logics (void enactment) in alignment with the organization´s identity. By outlining an agentic model of void experience and enactment, we provide a fresh perspective on voids to international business scholars and call attention to the social constructivist roots of institutional theory in studying social innovation by multinationals in emerging markets.
期刊介绍:
The International Business Review (IBR) stands as a premier international journal within the realm of international business and proudly serves as the official publication of the European International Business Academy (EIBA). This esteemed journal publishes original and insightful papers addressing the theory and practice of international business, encompassing a broad spectrum of topics such as firms' internationalization strategies, cross-border management of operations, and comparative studies of business environments across different countries. In essence, IBR is dedicated to disseminating research that informs the international operations of firms, whether they are SMEs or large MNEs, and guides the actions of policymakers in both home and host countries. The journal warmly welcomes conceptual papers, empirical studies, and review articles, fostering contributions from various disciplines including strategy, finance, management, marketing, economics, HRM, and organizational studies. IBR embraces methodological diversity, with equal openness to papers utilizing quantitative, qualitative, or mixed-method approaches.