Delivering Results for Canadians: Improving the Contributions of Enabling Functions

Abstract

Implementing a results-oriented management system has been a long-term goal and a challenge for federal public sector organizations in Canada. This article highlights the efforts by the Government of Canada to improve performance measurement, evaluation, and audit (PMEA) functions over time. The article traces administrative reforms since 2000, highlighting the shift from inputs and outputs towards a results-focused environment aimed at achieving outcomes. However, even after many reforms and goodwill, there remain gaps among the senior policymakers regarding the meaning of “results for Canadians.” The article points out that siloed approaches by function have led to isolated practices and inefficiencies in data sharing and reporting for effectively supporting decision-making. Although individual functions have improved, implementing a comprehensive results-focused management architecture continues to pose a significant challenge. The article proposes steps to enhance the effectiveness of PMEA functions, emphasizing the need to integrate functions to enhance public services, decision-making, and institutional learning.