A inteligência emocional e social auxiliando o líder a atuar no ciclo de sucesso nas organizações de serviço

Abstract

Intelligences emotional and social have been very boarded in the enterprise scope, detaching the necessity of the leaders develop-in, for being they them part-key for the cycle of success of the service organizations. In this direction, this article, based on bibliographical research, where the components of emotional and social intelligences with focus in the leader had been explored, searching in periodic scientific, sites and books, over all of Goleman, has as objective to verify the possibility to correlate the practical ones of the cycle of success of the organizations of service with the components of intelligences emotional and social that the leader must develop. Despite it has many sources of research on the developed subjects, none makes the correlation between them, what it evidences the contribution of this study with the academy.  The results had disclosed that it is possible to correlate the practical ones of the cycle of success with intelligences emotional and social that the leader must develop. In this perspective, this assay can be a guide of great assists for the taking of decision of the leaders, thus collaborating with the society.