Strategies to Respond to Technology Enhancement

Abstract

This study identifies coping strategies to examine the behaviors adopted by team managers in addressing technostress. It evaluates the choice of coping strategies to increase performance. A study involving 3 companies and 45 respondents was conducted to identify coping strategies. However, as we chose to make a deeper interview after the first one, we continued our interviews with those who are available for 8 hours of interview, (2 hours each time); therefore we continued with 13 people. Overall, four interactional coping strategies were identified: Based on these, four new coping theories address technostress from an international perspective. This enriches the literature on coping strategies and technostress and the results explain a wide range of team managers' behaviors. Hence, it is necessary to adopt suitable policies to address effect of technostress.