Views of Academic Library Directors on Artificial Intelligence: A Representative Survey in Hungary

Abstract

Abstract Artificial intelligence (AI) is a defining technology of the 21st century, creating new opportunities for academic libraries. The goal of this paper is to provide a much-needed analysis, interpreted in an international context, on what the leaders of academic libraries in East-Central Europe, and specifically in Hungary, think about AI and its implementation in a library setting. The survey shows that according to library directors AI is more of an opportunity for academic libraries than a threat, and it could provide support in all areas of library operation, including digitising, information service, and education. Findings indicate that a quarter of the Hungarian academic libraries surveyed use AI-supported solutions, mostly in the areas of information retrieval and data processing. Using Rogers (The diffusion of innovations. 5th ed. The Free Press, 2003) diffusion of innovation model, it may be projected that an explosive growth is to be expected in the use of AI in libraries.