Design Thinking Approach for the Development of Theme Park Application

Tinnaporn Srisombut, Supamas Thamlersak, Phattharaporn Chaitantipong, Thitirat Siriborvornratanakul
{"title":"Design Thinking Approach for the Development of Theme Park Application","authors":"Tinnaporn Srisombut,&nbsp;Supamas Thamlersak,&nbsp;Phattharaporn Chaitantipong,&nbsp;Thitirat Siriborvornratanakul","doi":"10.1007/s41133-021-00054-2","DOIUrl":null,"url":null,"abstract":"<div><p>Theme entertainment businesses rely very much on providing their visitors with the most memorable experiences. To do so, top operators have put a considerable amount of effort and investment in their facilities and activities in their parks. However, after a customer interview, several pain points are still found such as long toilet queues, finding available parking lots, being unable to find the parked car, and no real-time thrill ride information/status. Similar with other domains in the tourism market, most of these problems are easy to solve with the help of having a smartphone application that delivers such information right to the customer’s hands. This study outlines the development process of a theme park application based on a design thinking approach. Our MVP prototypes have obtained good feedback from potential users in both qualitative and quantitative usability tests.</p></div>","PeriodicalId":100147,"journal":{"name":"Augmented Human Research","volume":"6 1","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2021-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Augmented Human Research","FirstCategoryId":"1085","ListUrlMain":"https://link.springer.com/article/10.1007/s41133-021-00054-2","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0

Abstract

Theme entertainment businesses rely very much on providing their visitors with the most memorable experiences. To do so, top operators have put a considerable amount of effort and investment in their facilities and activities in their parks. However, after a customer interview, several pain points are still found such as long toilet queues, finding available parking lots, being unable to find the parked car, and no real-time thrill ride information/status. Similar with other domains in the tourism market, most of these problems are easy to solve with the help of having a smartphone application that delivers such information right to the customer’s hands. This study outlines the development process of a theme park application based on a design thinking approach. Our MVP prototypes have obtained good feedback from potential users in both qualitative and quantitative usability tests.

查看原文
分享 分享
微信好友 朋友圈 QQ好友 复制链接
本刊更多论文
主题公园开发应用的设计思维方法
主题娱乐企业非常依赖于为游客提供最难忘的体验。为了做到这一点,顶级运营商在公园的设施和活动上投入了大量的精力和投资。然而,在与客户面谈后,仍然发现了几个痛点,如如厕队伍过长、找不到可用的停车场、找不到此停放的汽车,以及没有实时的惊险刺激信息/状态。与旅游市场的其他领域类似,借助智能手机应用程序将这些信息直接传递到客户手中,大多数问题都很容易解决。本研究概述了基于设计思维方法的主题公园应用程序的开发过程。我们的MVP原型在定性和定量可用性测试中都获得了潜在用户的良好反馈。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 去求助
来源期刊
自引率
0.00%
发文量
0
期刊最新文献
Haptic Gamer Suit for Enhancing VR Games Experience Retraction Note: Application on Virtual Reality for Enhanced Education Learning, Military Training and Sports The Impact of Transferring Embodiment and Work Efficiency Between Natural Body and Modular Body Systems Smart Life Saver Jacket: A New Jacket to Support CPR Operation Unraveling the Ethical Conundrum of Artificial Intelligence: A Synthesis of Literature and Case Studies
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
已复制链接
已复制链接
快去分享给好友吧!
我知道了
×
扫码分享
扫码分享
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1