A qualitative study on the urgency of attitude in designing effective procurement certification training

Abstract

This analysis takes a psychological perspective on human resource management to determine what percentage of the three dimensions of competence (knowledge, skill, and attitude) should be included in certification training materials for procurement. To gather information, we used both online and offline Focus Group Discussion (FGD) sessions in addition to interviews and direct observation. Ten entry-level trainees participated in the offline FGD, while seven procurement officials monitored the online FGD. The certification candidates, training instructors, functional staff, and training organizers all participated in the interview. The training facility for the procurement certification is under observation. The findings demonstrated the importance of the mindset, since the psychological consideration of attitudes while performing the duties of a procurement officer had been left out of the procurement certification training materials.