Global by design.

Abstract

This article describes lessons learned during my 20 years of experience as an industrial– organizational psychologist building a global consulting firm based in Singapore. It explores themes including business growth and transformation, developing a client offering, cross-cultural interactions, scalability, and defining a clear purpose. Insights are provided for aspiring business leaders or professionals seeking to grow a psychological consulting business. What’s It Mean? Implications for Consulting Psychology Starting and growing a company is not easy. The challenge can be even greater when the firm is operating internationally from its inception. In this article, the author, an industrial–organizational psychologist from the United States, shares her insights and lessons of experience as the CEO of a global consulting firm that she founded in Singapore in 2000. Today the firm operates across six continents helping leaders and their businesses to solve their people and organizational challenges of growth.