A Study of the Influence of Social Media Use on Employees' Psychological Distress and the Moderating Effect of Perceived Organizational Support

Abstract

The purpose of this study is to propose an integral model for the influence of the mental properties of professional literacy in social media on employees' psychological distress and investigate a managerial factor moderating the influence of mental properties of professional literacy in social media on employees' psychological distress. For this, using survey method, this study distributed the survey to 305 employees working at Korean companies. This study used a series of multiple regression analyses. In the results, first, invasion and uncertainty among the mental properties of professional literacy in social media increases employees' psychological distress. However, overload has no significance with employees' psychological distress. Second, perceived organizational support has a moderating effect on the relationship between uncertainty and psychological distress. However, perceived organizational support has no effect on the relation between invasion and psychological distress.